#UPDATE 3:25pm: 911 Network has been RESTORED after widespread outage in North Texas
#UPDATE: All calls have been manually rerouted and the public will be able to get through by calling 911. They MUST know their location because the operator will not be able to see it. via CBS11
Get the most recent info on this developing story here: CBSDFW.com
Several police departments around North Texas have reported that their 911 system is down with no ETA for a return. The outages include both phone and 911 text services. Below are the counties that have reported outages.
- Allen Police Department
- Collin County Sheriff’s Department
- Frisco Police Department
- McKinney Police Department
- Midlothian Police Department
- Prosper Police Department
- Stephenville Police Department
- Red Oak Police Department
- Rockwall County Office of Emergency Management
- Sachse Police Department
- Weatherford Police Department
- Waxahachie Police Department
Below are alternate numbers to use in case of an emergency.
Non-Emergency Numbers
- Collin County: 972-547-5350
- Frisco: 972-292-6010
- Rockwall County: 972-204-7001
- Rockwall/Fate/Heath: 972-771-7724
- Prosper: 972-568-1035
- Allen: 214-509-4321
- Red Oak: 972-775-3333
- Weatherford: 817-598-4023 or 817-598-4481
- Stephenville: 254-918-1273
- Midlothian: 972-775-3333
- McKinney: 972-547-2700
- Sachse: 972-495-2005
- Waxahachie: 469-309-4400
Dallas police and Fort Worth police both confirm their 911 services are working as expected as of 1:30pm, Sept 12.